- Get locked out of account you haven’t logged into for over a year b/c you can’t remember the password
- Go to ‘forgotten password’
- “Sorry, your account has been temporarily locked. Please call our helpdesk on [xxxxxx] to unlock it.”
Not helpful for basically anyone who struggles making phone calls =3=
Forced myself to call them, and their office is only open during normal working hours - which means I have to call while I’m at work.
THIS DOESN’T HELP.